Privacy policy

Privacy Policy – ORVEXON

At ORVEXON, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Shipping address
  • Order details
  • Device and browser information

We only collect information necessary to process your orders and improve your shopping experience.


2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To contact you regarding your purchase
  • To provide customer support
  • To improve our website and services
  • To prevent fraud or misuse


3. Cash on Delivery (COD)

Currently, ORVEXON supports Cash on Delivery (COD) only.

  • You pay when your order is delivered
  • No online card payment is collected at checkout
  • Please ensure correct address and phone number for smooth delivery


4. Dropshipping Model (CJdropshipping)

Some products on our store are fulfilled through third-party suppliers and dropshipping partners such as CJdropshipping.

This means:

  • Products may be shipped directly from suppliers
  • Delivery times may vary depending on location
  • Product packaging may differ from ORVEXON branding

We ensure all products are quality-checked before listing.


5. Data Protection

We take your privacy seriously and protect your personal data using secure systems. We do not sell or rent your information to any third party.


6. Third-Party Services

We may use trusted services for:

  • Order fulfillment (CJdropshipping or similar suppliers)
  • Shipping and delivery partners
  • Shopify platform services

These providers only use your data to complete your order.


7. Cookies

Our website uses cookies to:

  • Improve user experience
  • Track website performance
  • Save user preferences

You can disable cookies anytime in your browser settings.


8. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion
  • Contact us for any privacy concerns


9. Data Retention

We keep your data only as long as necessary to process orders and fulfill legal requirements.


10. Security

We use reasonable security measures to protect your data, but no online system is 100% secure.


11. Changes to This Policy

We may update this Privacy Policy anytime. Updates will be posted on this page.


12. Contact Us

If you have any questions:

Email: orvexon@gmail.com
Website:  Overcoming Store⁠

ORVEXON is committed to providing a safe and secure shopping experience for all customers.